Willowbrook Dry Cleaning & Alterations is a well-established, locally owned business serving the Willowbrook community for over 18 years. We are seeking an experienced Alterations Tailor / Seamstress who combines strong tailoring skills with excellent customer service.
$19-$21/hour
This role involves performing quality garment alterations while also assisting customers at the counter as needed. The ideal candidate is professional, detail-oriented, and comfortable communicating with customers in person and over the phone.
Responsibilities
Perform clothing alterations including hemming, resizing, repairs, and adjustments
Work on men’s and women’s garments, including casual, business, and formalwear
Take measurements and follow alteration instructions accurately
Provide friendly, professional customer service in person and over the phone
Answer customer inquiries and provide basic service information
Process sales transactions, including taking payments and issuing receipts
Communicate clearly with front-counter staff regarding alteration details and timelines
Maintain a clean, organized work and fitting area
Qualifications
Previous experience in clothing alterations or tailoring
Strong customer service and interpersonal skills
Comfortable answering phones and speaking with customers
Experience handling sales transactions and basic POS systems (training provided)
Ability to work independently with attention to detail
Reliable, professional, and team-oriented
Compensation
Competitive hourly wage based on experience
Shifts include weekday, evenings and weekends
Steady work in an established shop
Job Types: Full-time, Part-time