Note: This is a part-time position (20 hours per week max).
We are looking for another A player to join our growing team!
You:
1) have some computer troubleshooting experience -- level 1 (minimum) or level 2 (preferred).
1b) prior MSP experience an asset (with RMM tools such as ConnectWise, SyncroMSP, N-Able and Atera)
2) are patient, friendly, personable and have good customer service skills
3) are resourceful, self-motivated, detail-oriented and technology-savvy
4) can follow instructions and directions
5) have strong verbal and written English skills (proper spelling and grammar)
6) must sign an non-disclosure agreement (NDA)
7) work fast and can adapt to varying work loads
8) take good notes and follow-up when necessary -- this is important!
9) have great time management skills
10) (required) have a valid Class 5 driver's license and reliable vehicle for occasional on-site client work between Vancouver and Chilliwack.
11) You must reside between Langley and Chilliwack.
12) Bonus: You have some WordPress, Bootstrap and JavaScript experience.
Compensation:
- Negotiated hourly rate plus bonuses and perks.
- We compensate for travel outside of Abbotsford and provide a fuel allowance.
- Bonuses and perks: Performance bonuses (10% to 25%) and gift cards.
- Comprehensive health, dental and vision benefits after 3 months, with 80% to 100% coverage (up to your limit) through our PHSP.
Available Hours/Shifts:
- Monday through Friday (flexible part-time; on-call shifts available)
- Possible weekend availability (if required; rarely happens)
We are:
- open to talented Abbotsford UFV or BCIT students
- close to the Abbotsford city core (close to all malls, stores, etc.)
- insured by WorkSafeBC and licensed by the City of Abbotsford
We offer:
- flexible working hours
- equal opportunity employment (both males and females)
- a friendly, "open door" policy (voice your opinions, questions and concerns)
- a spacious (600 sq. ft.), modern home office work environment with LED lighting
- automated climate control (AC with heat pump)
- ultra-fast office PC's with dual LED screens
- comfortable desks and premium chairs
- Gigabit business Internet and WiFi for staff
- same-day payment upon invoice issuance (T4A); or bi-weekly (on T4)
- free in-house drinks (spring water and various Keurig pods) and healthy snacks (protein bars / granola bars / etc)
- fuel allowance for most client site travel outside Abbotsford
Send us:
1) your resume/CV, hourly rate expectations and availability
2) a little about yourself and your computer experience
3) your typing speed